Hours per week: 35 hours/week (0.875 FTE). Non-exempt. Monday – Friday, occasional evenings and weekends required
Supervised by: Development and Volunteer Director
Location: Eugene, Oregon
Starting wage range: $24.61 – $25.61, depending on qualifications
Overview
Relief Nursery provides comprehensive family support services that are easily accessible to families who are raising children birth through five years of age and who are experiencing high levels of stress. We provide early intervention that centers on building successful and resilient children and strengthening parents. Our staff work as a team to provide a unique array of support, from therapeutic classrooms and outreach programs, to parenting education, substance use disorder recovery support and more.
Responsibilities
The Volunteer Coordinator oversees the recruitment, training, coordination and management of volunteers and interns at our Eugene and Springfield sites. Volunteers and interns support a variety of Relief Nursery programs, including the Therapeutic Early Childhood Program, respite and evening childcare, transportation, fundraising events, Development office, food pantry, clothing closet, kitchen, garden, and donations area. The Volunteer Coordinator also manages the holiday giving program every November and December.
Volunteer and Intern Coordination
- Use established protocols and procedures for managing Relief Nursery’s volunteer and internship program.
- Recruit volunteers and interns through presentations, recruitment fairs and events, and by contacting potential volunteer resources (i.e., United Way, service groups, schools, etc.).
- Secure university internship and practicum students from departments such as Family and Human Services, Education, Psychology and Sociology Departments.
- Coordinate graduate level interns with appropriate Relief Nursery staff.
- Develop and maintain relationships with local high schools as potential volunteer sources.
- Screen volunteers by conducting interviews, checking and recording references, and facilitating criminal history record checks.
- Conduct regularly scheduled orientation and training for new volunteers.
- Schedule and supervise volunteers and interns.
- Participate in practicum students’ mid-term and final evaluations, and any other evaluations and meetings required of volunteers.
- Maintain ongoing, consistent, and supportive written and verbal communication with volunteers.
- Train staff as needed on best practices working with volunteers and interns.
- Maintain volunteer recognition program within budget allocation.
- Oversee the tracking of volunteer information in donor database in collaboration with the Development Assistant.
- Contribute volunteer lists and relevant articles and photos to Relief Nursery newsletter.
- Maintain and submit records of volunteer hours for in-kind donation, annual reports, newsletter, and grant information.
- Develop and update volunteer materials with job descriptions, volunteer procedures and responsibilities, and all training materials, print and digital.
- Coordinate with Program Supervisors for quality assurance, problem solving, crisis management and safe standard practices in classrooms.
- Coordinate and direct special volunteer projects for community groups.
Holiday Giving
The Volunteer Coordinator is responsible for collaborating with the Development Assistant to oversee Relief Nursery’s annual Holiday Giving Program, including:
- Generate all written communication to holiday donors, Giving Tree sites and sponsors.
- Request all gift need information from direct service staff.
- Coordinate special holiday projects with volunteers and community groups.
- Work with Development office to advertise holiday needs via newsletter, media, email, etc.
- Maintain accurate records for all holiday gifts and meals.
- Facilitate pick-up, storage, and distribution of gift cards, gifts and meals.
Event Support and Other Duties
- Work with Development staff to recruit and schedule volunteers for all major fundraising events.
- Assist with other event preparation as needed, including being on site during events.
- Provide support for weekly food pantry operations as needed.
- Perform other duties as assigned in support of agency operations and program needs.
Skills and Abilities
- Excellent written and verbal communication skills
- Excellent interpersonal skills, including verbal and nonverbal communication, the ability to handle conflict, teamwork, empathy, listening, and a positive attitude
- Strategic and creative sourcing of volunteers
- Proficient computer skills including Microsoft Office applications, Outlook, and database management
- Familiar with basic accounting processes and procedures
- Ability to assemble, organize, and present factual information
- Ability to speak comfortably before both small and large audiences
- Work independently and as a team member
- Problem solve and develop creative approaches
- Manage and prioritize multiple tasks and deadlines
- Respond to requests from multiple sources in an organized and timely manner
Required Qualifications
These qualifications support success in this role. We also recognize that strong candidates come from a variety of backgrounds and experiences. If you are passionate about this work and meet most of the requirements, we encourage you to apply.
- Associates degree from an accredited college or university in Volunteer or Nonprofit Management, Public Relations, Business Administration, Psychology, Education, or related field.
- One year of experience coordinating volunteers in a professional setting, event planning, fundraising, community or public relations activities, or any combination of experience and training which would provide the required knowledge, skills and abilities.
- Experience with administrative duties and customer service.
- Experience in public speaking.
- Excellent communication skills (both verbal and written).
- Experience in resolving conflict and managing multiple responsibilities.
- Available for occasional work activities in evenings and on weekends.
- Able to pass required background check through the Department of Early Learning and Care’s Central Background Registry (CBR).
- Current valid driver’s license with acceptable driving record and insurance coverage.
Preferred Qualifications
Preferred qualifications refer to job-related education or training, experience, skills, etc. that are beneficial to the position and Relief Nursery, but not a requirement for the position.
- Bachelor’s degree from an accredited college or university in Volunteer or Nonprofit Management, Public Relations, Business Administration, Psychology, Education, or related field.
- Two or more years of experience coordinating volunteers in a professional setting, event planning, fundraising, community or public relations activities, or any combination of experience and training which would provide the required knowledge, skills and abilities.
- Experience with graphic design software, such as Adobe Creative Cloud and Canva.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Ability to frequently to stand, walk, reach above shoulders, and move from place to place.
- Occasional lifting up to 35 pounds.
Annual Benefits for Employees
Relief Nursery employees working 30 or more hours per week enjoy a generous benefits package, including:
- Medical, dental and vision coverage (very low employee cost)
- Flexible Spending Account
- Employee Assistance Program (EAP)
- 403(b) retirement plan with up to 2% employer match
- 8 days of paid sick leave per year
- 5 weeks of paid vacation leave per year (coincides with the school district winter break, school district spring break, plus two scheduled weeks in August)
- 2 paid personal days per year (add 1 additional day per each 5 years worked)
- 10 paid holidays
- Mileage reimbursement
- Cell phone stipend
- Opportunity for internal growth and promotion, including access to professional development and training opportunities
- Public Service Loan Forgiveness (PSLF) qualifying employer
Pre-employment drug screen, criminal background check, DMV check, and proof of auto insurance required. Position will remain open until filled.
Relief Nursery is an Equal Opportunity Employer and a Drug-Free Workplace
Interested applicants, please email resume and cover letter to:
Amy Beauchamp, Development and Volunteer Director